Audio/Visual System Administrator Intern
Summary
| Title: | Audio/Visual System Administrator Intern |
|---|---|
| ID: | 2740 |
| Location: | Grand Rapids, MI |
| Job Type : | Part-time |
| Company: | RDV Corporation |
Description
The Opportunity
We are seeking a motivated and detail-oriented Audio/Visual (AV) Intern to assist in the support, implementation, and maintenance of AV systems across our organization. This internship offers hands-on experience with industry-standard technologies and provides an opportunity to work alongside experienced AV professionals in a collaborative environment.
What You'll Do
General Responsibilities
What You'll Bring
Additional Requirements
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We are seeking a motivated and detail-oriented Audio/Visual (AV) Intern to assist in the support, implementation, and maintenance of AV systems across our organization. This internship offers hands-on experience with industry-standard technologies and provides an opportunity to work alongside experienced AV professionals in a collaborative environment.
What You'll Do
General Responsibilities
- Appropriately address and respond to inquiries and problems in a timely manner.
- Work with RDV Corporation employees and executives in a pleasant, professional, confident, and confidential manner.
- Always maintain the highest level of customer service and professionalism.
- Understand and communicate complex technical ideas and structures to people with widely varying skills and interests.
- Excellent oral and written communication skills are necessary.
- Be available for support outside of regular business hours as needed.
- Equipment Maintenance: Help monitor and maintain AV equipment, ensuring functionality and readiness for meetings and events.
- System Support: Assist in maintaining AV systems in meeting rooms and event spaces, including video conferencing tools such as Zoom Rooms and Microsoft Teams Rooms.
- Technical Assistance: Provide first-level support for AV-related issues, escalating problems to appropriate staff as needed.
- Documentation: Maintain AV system documentation, including setup guides and troubleshooting procedures.
- Project Support: Participate in AV-related projects, contributing to planning, testing, and implementation phases.
- Collaboration: Work closely with IT, Facilities, and Communications teams to ensure seamless AV operations.
- Learning and Development: Gain exposure to AV design principles, vendor coordination, and system integration best practices.
What You'll Bring
- Currently pursuing or recently obtained a degree in Information Technology, Computer Science, Audio-Visual Technology, or a related field.
- Basic understanding of corporate audio-visual technologies and video conferencing platforms.
- Strong interest in learning about AV systems, including Crestron, Zoom Rooms, and Microsoft Teams Rooms.
- Excellent interpersonal, collaborative, verbal, and written communication abilities.
- The ideal team player would be humble, hungry, and people-smart, always prioritizing team success, striving for excellence, and fostering positive relationships.
- Exceptional problem-solving and analytical capabilities, with an uncompromised commitment to the highest level of customer service and confidentiality in all aspects of job responsibilities.
- Willingness to learn and take initiative in a fast-paced environment.
Additional Requirements
- Lifting fifty (50) pounds to a maximum height of four (4) feet.
- Climbing steps and stairs; stooping and bending.
- Must have a reliable vehicle to run errands as needed; mileage reimbursed at IRS rate.
- Internship duration is for Fall semester.
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