The Opportunity
The Events Assistant will provide administrative support and assist in elements of planning and execution of a variety of events, from highly complex VIP retreats/ employee engagement activities, celebrations and other special events as assigned. Under the supervision of the Events Manager this position will provide support to the events team.

Our Unique Benefits
At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:

• Robust health insurance options with competitive employer contributions.
• 401k retirement plan with a generous employer match of up to 7.5%.
• Grab and Go Deli/Market with employer-provided account credit of $650/year.
• Paid Time Off (PTO) starting at 22 days per year in addition to 9 paid holidays.
• Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
• Employer paid parking in the heart of downtown Grand Rapids.
• Education and training reimbursement programs.
• Discounted memberships to MVP Sportsplex.

What You'll Do

Administrative:

• Handle multiple priorities and deadlines with attention to detail, excellent follow through, and confidentiality.
• General office and coordination such as shipping, office supplies, event supplies, and travel coordination.
• Provide administrative support for the Events Manager including scheduling, meeting coordination, expense reporting and general administrative duties.
• Receive and distribute departmental mail and packages.
• Provide timely assistance to events team members as assigned or requested.

Event Planning:

• Provides support and “hands-on” execution for all assigned initiatives and events, focusing on exceptional outcomes and experiences for key stakeholders and participants.
• Actively coordinate or assist with special events and employee engagement activities.
• Develop and manage event supplies and family swag inventory before and after events.
• Collaborate with appropriate staff to ensure all travel arrangements and logistics are made in advance and managed effectively “real-time”, depending on the event, situation, and the attendees’ preferences. Provide detailed event and travel itineraries. 
• Thoroughly review assigned event details ensuring all planning and/or concerns are handled in a timely and professional manner. Communicate concerns to the Event Manager.
• Attend events as assigned.
  • Assist team members by fulfilling on-site event assignments to ensure all details of the event run smoothly and as planned.
  • Serve as an active liaison with the attendees to ensure outstanding customer service while maintaining the appropriate professional boundaries.
  • Respond to concerns and notify other team members as appropriate promptly and professionally.

What You'll Bring

• Associate degree in hospitality or related field,
• 1-3 years of previous experience in event coordination and experience providing administrative support preferred.
• Actively goal-driven, creative, forward-looking, and flexible.
• Excellent time management skills.
• Strong ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and incorporate learning into solutions.
• Strong project management skills required.
• Displays success in being proactive as well as providing behind-the-scenes “hands-on” services.
• Excellent positive interpersonal and customer service skills.
• Ability to collaborate and work well with teams of all types.
•  Strong sense of accuracy, quality, and organization.  Ability to think critically in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
• Flexibility and maturity; able to remain optimistic and calm while working with shifting priorities and deadlines essential.
• A self-starter who can work independently on multiple projects and prioritize work.
• A team player who is open to coaching and eager to develop and grow within the team.
• Must be highly motivated and solution oriented with a high degree of integrity, ethics, discretion, and dedication.
• Must be able to work an irregular schedule, evenings or weekends as needed, additional hours and travel during peak times or as required.

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