Senior Experiences Specialist
Summary
| Title: | Senior Experiences Specialist |
|---|---|
| ID: | 2724 |
| Location: | Grand Rapids, MI |
| Job Type : | Full-time |
| Company: | RDV Corporation |
Description
The Opportunity
The Senior Experiences Specialist will be a proven curator and project leader and/or support for organization-wide and client-driven experiences, with a focus on corporate engagements and strategic gatherings. They will support the collective team with elements of planning and execution across a variety of unique events and may be assigned any combination of the responsibilities below.
Our Unique Benefits
At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:
What You'll Do
What You'll Bring
The Senior Experiences Specialist will be a proven curator and project leader and/or support for organization-wide and client-driven experiences, with a focus on corporate engagements and strategic gatherings. They will support the collective team with elements of planning and execution across a variety of unique events and may be assigned any combination of the responsibilities below.
Our Unique Benefits
At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:
- Robust health insurance options with competitive employer contributions.
- 401k retirement plan with a generous employer match of up to 7.5%.
- Grab and Go Deli/Market with employer-provided account credit of $650/year.
- Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
- Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
- Employer paid parking in the heart of downtown Grand Rapids.
- Education and training reimbursement programs.
- Discounted memberships to MVP Sportsplex.
What You'll Do
- Lead the planning, scheduling, coordination, execution, and evaluation of events focusing on exceptional outcomes and experiences for key stakeholders and participants.
- Identify, coordinate, create, and/or facilitate activities during events ranging from learning and experiential activities, to entertainment, social, and team building.
- Ability to research and recommend available vendors and venues for events, as needed.
- Ability to navigate the business, creative, and collaborative aspects of events.
- Stay abreast of current hospitality trends. Continuously enhance knowledge and skills to serve as a thought partner to the Experiences & Learning Director and Experiences Team, and provide new, inspiring, and creative ideas.
- Develop and maintain vendor and third-party relationships as assigned to ensure desired outcomes are achieved.
- Proactively communicate with direct manager and work effectively with multiple stakeholders including RDV Corporation employees, committees, and/or constituencies to understand objectives, manage deliverables and execute impactful programs.
- Contribute to design experiences and understand event strategies that support event goals.
- Thoroughly review assigned event details ensuring all planning and/or concerns are handled in a timely and professional manner. Escalate any issues or concerns to the Experiences & Learning Director as needed.
- Ability to create and follow project timelines and deadlines while working independently with minimal supervision.
- Attend events as assigned.
- Assist team members by fulfilling on-site event assignments to ensure all details of the event run smoothly and as planned.
- Serve as an active liaison with the attendees to ensure outstanding customer service while maintaining the appropriate professional boundaries.
- Respond to concerns and notify other team members as appropriate promptly and professionally.
- Lead cross-functional team projects and support special projects as necessary.Ability to monitor project expenses, ensuring adherence to the allocated budget.
- Ability to monitor project expenses, ensuring adherence to the allocated budget.
What You'll Bring
- Associate degree or equivalent experience required in hospitality or related field.
- EMP preferred.
- 2-3 years of experience in event coordination, including experience in event design and hands-on production of all aspects of an event.
- Actively goal-driven, creative, forward-looking, and flexible.
- Excellent time and project management skills required. A self-starter who can work independently on multiple projects and prioritize work.
- Strong ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and presentation abilities; ability to ask thoughtful questions to gain insights, listen, and incorporate learning into solutions.
- Strong sense of accuracy, quality, and organization. Ability to think critically in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
- Demonstrates success in being proactive as well as providing behind-the-scenes “hands-on” services.
- Excellent positive interpersonal and customer service skills.
- Ability to collaborate and work well with teams of all types.
- Demonstrates maturity and adaptability, maintaining a positive and composed demeanor while navigating shifting priorities and tight deadlines.
- Must be highly motivated and solution oriented with a high degree of integrity, ethics, discretion, and dedication.
- Must be able to work an irregular schedule, evenings or weekends as needed, additional hours and travel during peak times or as required.
This opening is closed and is no longer accepting applications
