| Title: | Talent Services Coordinator |
|---|---|
| ID: | 2796 |
| Location: | Grand Rapids, MI |
| Job Type : | Full-time |
| Company: | RDV Corporation |
The Talent Services Coordinator plays a critical role in delivering a high-touch, service-driven employee experience from first interaction through onboarding and beyond. This role is ideal for a detail-oriented, service-minded professional who is passionate about creating seamless, positive experiences for candidates and employees.
As a key member of the Talent Services team, you will support recruitment, onboarding, and engagement initiatives while ensuring operational excellence, consistency, and a “people-first” approach across the employee lifecycle.
Our Unique BenefitsAt RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:
- Robust health insurance options with competitive employer contributions.
- 401k retirement plan with a generous employer match of up to 7.5%.
- Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
- Flexibility through Remote Option Fridays (position dependent).
- Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
- Education and training reimbursement programs.
- Discounted memberships to MVP Sportsplex.
What You'll Do
Recruitment Coordination & Hiring Support
- Create, post, and manage job opportunities across relevant platforms and within the applicant tracking system
- Maintain accurate and up-to-date candidate records and documentation
- Coordinate interview scheduling, candidate communications, and recruiting follow-up
- Support hiring managers and the Relationship Managers with recruitment scheduling
- Administer pre-employment requirements including background checks, reference checks, drug screens, and assessments
- Deliver a responsive, high-quality candidate experience through clear, timely, and professional communication
- Identify and implement improvements to enhance recruitment efficiency, consistency, and candidate experience
Onboarding & New Hire Experience
- Coordinate and facilitate the onboarding process for all new employees from offer acceptance through full integration
- Organize and lead designated portions of employee orientation
- Ensure completion and accuracy of new hire documentation and compliance requirements
- Serve as a primary point of contact for new hires, providing guidance and support during their first weeks
- Identify and implement improvements to enhance the first-day and onboarding experience
Employee Engagement & Experience
- Partner with internal teams to support initiatives that promote culture, connection, and retention
- Coordinate and execute employee events, training sessions, recognition programs, and engagement activities
- Communicate opportunities to drive awareness and participation
- Manage distribution of tickets and access to company-sponsored events
Talent Services Operations & Support
- Provide proactive administrative and operational support to the Talent Services team
- Serve as a welcoming first point of contact for candidates, guests, and employees
- Support reporting, research initiatives, compliance activities, and special projects
- Assist with employee communications, including internal announcements and updates to the employee portal
- Oversee administrative functions such as mail distribution and office supply coordination
- Continuously identify opportunities to improve processes, efficiency, and overall service delivery
- Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)
- Previous experience or internship in HR, recruiting, administration, or customer-facing roles preferred
- Strong internal customer service mindset with servant-leadership approach, committed to supporting employees and leaders with responsiveness, professionalism, and a solutions-oriented attitude
- Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
- Strong written and verbal communication skills with attention to detail
- High level of professionalism and discretion; ability to handle confidential information
- Ability to work both independently and collaboratively in a fast-paced environment
- Comfortable interacting with employees and leaders at all levels of the organization
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