Welcome to the RDV Careers Page! >> Executive Office Hospitality Concierge
Executive Office Hospitality Concierge
Summary
Title:Executive Office Hospitality Concierge
ID:2657
Location:Grand Rapids, MI
Job Type :Full-time
Company:RDV Corporation
Description
The Opportunity
The Executive Office Hospitality Concierge provides administrative support to the Executive Office by coordinating and serving as the on-site contact for all internal and external meetings.

Our Unique Benefits

At RDV, we are intentional about enriching our culture and employee experiences through a unique blend of benefit offerings that include:
  • Robust health insurance options with competitive employer contributions.
  • 401k retirement plan with a generous employer match of up to 7.5%.
  • Grab and Go Deli/Market with employer-provided account credit of $650/year.
  • Paid Time Off (PTO) starting at 22 days per year in addition to paid holidays.
  • Fun culinary experiences and connecting with co-workers at monthly catered lunches, free of charge to employees.
  • Employer paid parking in the heart of downtown Grand Rapids.
  • Education and training reimbursement programs.
  • Discounted memberships to MVP Sportsplex.

What You'll Do
  • Welcomes all guests, partners, vendors and family members and serves as their point of contact while in the building.
  • Assists with the facilitation and coordination of all meetings and events, including room set up, IT support, food/beverage orders, etc.
  • Maintains the appearance of the executive floors by ensuring cleanliness, stocking supplies, and organizing spaces.
  • Assists with preparing meeting materials, as directed.
  • Assists with administrative duties: scheduling appointments and reservations, checking emails, answering and making phone calls, running errands, and other duties as assigned.
  • Assists with gift giving, including researching, purchasing, and wrapping.
  • Supports Executive Office with business and personal travel arrangements, as well as trip itineraries, as needed.
  • Occasionally supports C-Suite with personal errands, scheduling appointments, and planning events, in coordination with the Executive Office team.
  • Provides general support and assistance to the Executive Office.

What You'll Bring
  • An associate degree in hospitality or 2+ years of equivalent customer service or hospitality work experience preferred.
  • Leads with a servant heart; demonstrates top-level customer service through a ‘no task is too small’ approach. Ability to handle multiple priorities and deadlines with exceptional attention to detail, organization, confidentiality, and follow through.
  • Must demonstrate a high degree of integrity, ethics, discretion, and dedication to the mission of the organization.
  • Demonstrated proficiency in Microsoft Word, Outlook, Excel, and PowerPoint; database experience preferred.
  • Must be flexible to work an irregular schedule, including evenings, as needed.

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