Position Summary:
The Senior Server Administrator is part of a team that is responsible for the design, implementation, operation and maintenance of the server infrastructure. 
 
The position also acts as backup for and provides support to the Systems Administrator positions.  Full-time, salaried/exempt position which reports to the Assistant Director of Technology Services.

Duties & Responsibilities:

Servers

• Meets with other members of the Technology Services group and/or business units to develop and analyze business requirements when implementing new or modified application and/or Operating System software.  The analysis includes processing capabilities needed based on projected workloads, server facility requirements (power, air cooling, room layout), and impact to backup, network, and disaster recovery systems and processes
• Monitors server room environment;  recommends and procures equipment to control temperature, dust, humidity, and other environmental factors in the room, including battery backup and generator systems
• Procures, installs, configures and maintains server hardware
• Installs, configures, and maintains virtual servers
• Monitors system performance, capacity, and availability, responding to critical issues on a 24\7 basis
• Writes scripts to perform common, repetitive, or scheduled tasks
• Troubleshoots hardware or Operating System failures, makes repairs if required and contacts vendor/service provider for support and/or repair when necessary
• Develops and maintains procedures related to the implementation and support of servers
• Develops, implements and documents change management procedures
• Monitors life cycle of server room hardware and recommends upgrades as appropriate

System Software

• Schedules, plans and executes routine system patches and updates for servers and workstations on a regular cycle during non-business hours
• Monitors critical patches released by Operating System vendors and evaluates risk\impact of patching the servers outside of the normal patching cycle
• Responsible for the procurement, implementation and maintenance of system software
• Develops and maintains procedures related to the implementation and support of system software
• Ensures that virus protection and virus protection procedures are deployed and current for all servers and workstations
• Tracks server and client access license usage to ensure software licensing compliance
• Supports Microsoft Exchange server environment
• Supports Citrix server environment
• Writes, tests, and deploys application packages through Microsoft System Center Configuration Manager
• Provides secondary support for Microsoft Threat Management Gateway server

Technical Support/End User Support

• Performs user add, change and delete administration in Active Directory and Exchange environments
• Appropriately addresses user inquiries and problems in a timely manner

Backup and Disaster Recovery

• Configures and monitors backup jobs, including loading, handling and organization of backup media
• Maintains backup documentation
• Facilitates restoration of data from backup media when needed
• Recommends and leads improvements to backup strategy when needed
• Participates in the development, implementation and testing of the disaster recovery plan

Technology

• Remains current with technology trends and industry developments

Other

• Leads and participates in other projects as assigned
• Available 24 hours a day 7 days a week for support

Qualifications/Experience:

• Bachelor’s degree or equivalent experience.  An educational emphasis in information technology or additional training in network or computing technologies required.
• Minimum seven (7) to ten (10) years of experience in server management
• Microsoft Exchange 2010 design and administration
• VMware vSphere & ESXi
• Storage Area Network technologies, including FibreChannel, FibreChannel over Ethernet (FCoE), and iSCSI
• Server backup concepts and technologies
• Citrix XenApp, Secure Gateway, Web Interface and Receiver technologies
• Windows Server 2003, 2008, 2008R2, 2012
• Microsoft System Center Operations Manager
• Microsoft server and application clustering technologies
• Active Directory
• DNS administration
• SMTP
• PowerShell
• Network infrastructure
• Microsoft SQL server
• Microsoft Outlook 2010
• Excellent oral and written communication
• Facilitation skills, negotiation skills and the ability to document thoroughly

In addition, experience with the following technologies would be helpful:

• EMC VNX
• EMC Avamar
• Disaster Recovery technologies, including VMWare Site Recovery Manager, EMC RecoverPoint, OTV (Overlay Transport Virtualization) concepts
• Microsoft Threat Management Gateway (TMG)
• Microsoft System Center Configuration Manager
• Network load balancer technologies
• Solarwinds
• Xiotech SAN
• Postini
• Cisco UCS and HP servers

Additional Requirements:

• Non-routine hours over eight (8) hours per day, forty (40) hours per week and five (5) days a week
• Ability to lift fifty (50) pounds to a maximum height of four (4) feet
• Must be able to open standard and lateral file drawers that require push/pull force
• Ability to climb steps and stairs; stoop and bend
• Ability to understand, install, maintain, operate, and explain computer systems, including hardware, software, and related applications