What is SpringGR?
SpringGR is a business entrepreneurial training program focused on minorities, women and Grand Rapids residents who want to develop a small business, but lack opportunities and resources. SpringGR offers business training programs and coaching. As an organization, we are entrepreneurial in our style as we look for ways to improve and innovate business development and increase the intellectual, social and financial capital of our participants. www.springgr.com

Position Summary:
Responsible to provide program, marketing and communication support for the SpringGR program and leadership team. Full-time, salaried/non-exempt position which reports to the Director of Business Development and the Director of Program Development.

Duties and Responsibilities:

SpringGR Program Support

• Receive and process all applications from SpringGR training applicants which includes: communication about upcoming dates, interviews, and requirements for participation.
• Respond to emails and phone calls to provide information and/or direct inquiries to the appropriate person.
• Prepare information for meetings, classes, and events; order supplies and curriculum.
• Plan the logistics for all trainings, meetings, and events related to SpringGR, including the Network Wide Graduation event.
• Keep detailed records of all past and current participants including status, contact information, and survey information.
• Collect metrics and surveys for each class to assist in building data systems and records.
• Support bookkeeping and budgeting as requested.
• Schedule and coordinate team meetings.
• Assist with other tasks related to the program as requested.

SpringGR Marketing and Communications

• Support and help develop marketing plans for SpringGR.
• Become familiar with curriculum and support curriculum delivery with research on visual communication that will enhance learning.
• Update website and social media content and help develop and support communication plans.
• Prepare and send communications to participants for trainings and special events. Set up systems to easily access information.
• Assist and coach participants on communications or marketing.

Requirements/Qualifications:

• Bachelor’s degree in business with marketing experience preferred. Relevant experience in communications and marketing may be considered in lieu of a Bachelor’s degree.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Social Media platforms.
• Excellent verbal and written communications, English grammar, spelling, punctuation, and composition skills.
• A good understanding of general office practices, procedures, and office equipment.
• Excellent organizational skills with ability to initiate, prioritize, follow through on projects, and work independently.
• Exceptional attention to detail and strong ability to anticipate the needs of staff.
• Demonstrated ability to interface effectively with a variety of people. Personal demeanor which is mature, courteous, cheerful, and gracious.
• Strong interest in entrepreneurial work. Demonstrated experience in entrepreneurial endeavors preferred.

Additional Requirements:

• Must be able to lift/transport boxes of approximately thirty (30) pounds; stoop, bend, and climb steps and stairs; and have reliable transportation to transport self to various locations for work.
• Ability to work evenings and weekends as needed.
• Ability to travel locally.