Career Opportunities >> Household Assistant
Household Assistant
Summary
Title:Household Assistant
ID:2251
Job Type:Full-time/non-exempt (hourly)
Company:RDV Staffing
Description
The Opportunity
This position exists to assist with the daily responsibilities of running the Principals' personal homes. A majority of the work will be in West Michigan, however some travel will be required. 

Culture of Care
As an employee of RDV Staffing, you will experience an organization that is founded on the respect and well-being of others - our employees, their families, and the families that we serve. Our goal is to simplify the life of the family we serve and facilitate each household working effectively together to make a positive impact in all of their communities, near and far. We are a team of highly competent professionals who are gracious, trustworthy, and the best at what we do.

Duties and Responsibilities
  • Performs a variety of administrative support functions, i.e., check email regularly and respond as appropriate, open and sort mail.  Answer phone and gates.
  • Communicates regularly with Principals and co-workers via email, cell phone, and texts.
  • Writes checks for various services.  Monitors and approves invoices. Balances household checking account.
  • Retains receipts for credit card and petty cash purchases; submits credit card and petty cash receipts and documentation for reconciliation.
  • Runs various household errands as needed.
  • Maintains inventory for commonly used office supplies, personal items, household items, cleaning supplies, and first aid kits.  Places orders, receives and stocks supplies in the home(s) and maintenance building locations.
  • Coordinates online orders.  Ensures accurate receipt of products. Unpacks and tears down boxes, arranges for returns of merchandise as needed and assists with recycling products in the home.
  • Places orders for floral arrangements
  • Answers phone, gate and door.
  • Reviews itineraries, confirms following day’s work schedule, and communicates pertinent information to the appropriate household staff.
  • Assists with crucial duties of other household staff if they are unavailable.
  • Assists the Estate Manager with special events/dinner parties. Ensures guest list is finalized, selects and addresses invitations, tracks RSVPs, places rental orders, and schedules entertainment.  Assists with proper table and linen setting, set-up of buffet and/or wine stations, tear-down, etc.  Assists the Private Household Chef by informing him/her of guests’ dietary requirements.
  • Maintains orderliness and cleanliness of donation closet: sort, fold, hang, and pack articles of clothing.
  • Attends weekly staff meetings.
  • Conducts end-of-day procedures, including walk-through of residence to ensure items are picked up and/or stored appropriately; lights are turned off, master bed is turned down, and locks are secured.
  • Performs special projects as required.

Special Occasions & Christmas

  • Coordinates selection of cards for birthday, sympathy, thank you and special occasions.  Addresses cards, mails cards, and uses Amazon email cards.
  • Assists with various aspects of gift giving for special occasions and Christmas: gift shopping, selection, and distribution.
  • Gift wrapping – Have meticulous attention to detail and the ability to enhance the visual presentation of a package with bows and other creative elements. 
  • Organizes and tracks gift giving, receipt of gifts, and gift acknowledgment.
  • Assists with special occasion and Christmas party planning.
  • Assists with Christmas decorating: preparation, set-up, tear down, and organizes items for storage.  
Elements of Success
  • Demonstrates professionalism, pride, enthusiasm, and graciousness in service; is self-motivated; displays good communication and listening skills; is a responsible, respectful, dedicated, and dependable person of highest integrity; is neat and tidy in appearance.
  • Works to preserve a peaceful household atmosphere.  Responsibilities must be carried out with sensitivity to this goal at all times.
  • Demonstrates attention to detail, organization, and follow-through in daily routines.
  • Proven ability to prioritize and to work independently.
  • Willingness to perform all job duties and responsibilities in the home in which the Principals currently reside. 
  • Willingness to be flexible in day-to-day work location in West Michigan and be available to travel to other locations on occasion.    
  • Ability to be flexible in work hours during unexpected schedule changes.  Evenings and weekends may be required. 
  • Open to completing unusual or unexpected duties.
Education/Experience
  • Associates degree from accredited college or university.
  • Knowledge of household table etiquette, service, and entertaining protocol.
Additional Requirements
  • Valid driver’s license required.
  • Responsibilities are conducted in the home of the client of RDV Staffing.  While an employer/employee relationship exists, it is important that employee is genuinely committed to being part of the household staff team whose goal is to contribute to a happy home environment.
  • The Principals’ privacy is of critical importance, and the highest level of confidentiality must be exercised at all times.
Essential Physical Demands
  • Ability to lift thirty (30) pounds to a maximum height of six (6) feet.
  • Ability to remain standing on feet for lengthy periods of time; climb steps and stairs; stooping, bending and kneeling.

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