The Opportunity
Seeking a detail-oriented team player who enjoys working in a fast-paced, fun environment! Ideal candidate will have excellent follow-through, be able to handle multiple projects at once, and is eager to learn. While this position will assist with the daily responsibilities of running a private household, they will also help facilitate events, including 2 large annual events. Exciting opportunity for a recent graduate or an individual who is eager to learn, grow, and develop professionally.

Culture of Care
RDV Staffing provides full-time, part-time and seasonal domestic, household and property related positions predominately in West Michigan. We recruit only the most skilled and dedicated people who are service-oriented, collaborative, adaptable, and who possess the highest level of integrity. Our employees experience a meaningful workplace where they can make a valuable and appreciated impact in the household(s) that they serve. Full-time employees of RDV Staffing are eligible for a robust healthcare program, 401(k) plan with a generous 7.5% match, time off, and other meaningful benefits.

Duties and Responsibilities

• Reviews itineraries, confirms following day’s work schedule, and communicates pertinent information to the appropriate household staff.
• Performs a variety of administrative support functions, i.e., check email regularly and respond as appropriate, open and sort mail.  Answer phone and gates.
• Communicates regularly with Principals and co-workers via email, cell phone, and texts.
• Writes checks for various services.  Monitors and approves invoices. Balances household checking account.
• Retains receipts for credit card and petty cash purchases; submits credit card and petty cash receipts and documentation for reconciliation.
• Runs various household errands as needed.
• Maintains inventory for commonly used office supplies, personal items, household items, cleaning supplies, and first aid kits.  Places orders, receives and stocks supplies in the home(s) and maintenance building locations.
• Coordinates online orders.  Ensures accurate receipt of products. Unpacks and tears down boxes, arranges for returns of merchandise as needed and assists with recycling products in the home.
• Places orders for floral arrangements
• Answers phone, gate and door.
• Assists with crucial duties of other household staff if they are unavailable.
• Assists the Estate Manager with special events/dinner parties. Ensures guest list is finalized, selects and addresses invitations, tracks RSVPs, places rental orders, and schedules entertainment.  Assists with proper table and linen setting, set-up of buffet and/or wine stations, tear-down, etc.  Assists the Private Household Chef by informing him/her of guests’ dietary requirements.
• Maintains orderliness and cleanliness of donation closet: sort, fold, hang, and pack articles of clothing.
• Attends weekly staff meetings.
• Conducts end-of-day procedures, including walk-through of residence to ensure items are picked up and/or stored appropriately; lights are turned off, master bed is turned down, and locks are secured.
• Performs special projects as required.

Special Occasions & Christmas

• Coordinates selection of cards for birthday, sympathy, thank you and special occasions.  Addresses cards, mails cards, and uses Amazon email cards.
• Assists with various aspects of gift giving for special occasions and Christmas: gift shopping, selection, and distribution.
• Gift wrapping – Have meticulous attention to detail and the ability to enhance the visual presentation of a package with bows and other creative elements. 
• Organizes and tracks gift giving, receipt of gifts, and gift acknowledgment.
• Assists with special occasion and Christmas party planning.
• Assists with Christmas decorating: preparation, set-up, tear down, and organizes items for storage.  

Elements of Success

• Demonstrates professionalism, pride, enthusiasm, and graciousness in service; is self-motivated; displays good communication and listening skills; is a responsible, respectful, dedicated, and dependable person of highest integrity; is neat and tidy in appearance.
• Works to preserve a peaceful household atmosphere.  Responsibilities must be carried out with sensitivity to this goal at all times.
• Demonstrates attention to detail, organization, and follow-through in daily routines.
• Proven ability to prioritize and to work independently.
• Willingness to perform all job duties and responsibilities in the home in which the Principals currently reside. 
• Willingness to be flexible in day-to-day work location in West Michigan and be available to travel to other locations on occasion.    
• Ability to be flexible in work hours during unexpected schedule changes.  Evenings and weekends may be required. 
• Open to completing unusual or unexpected duties.

Education/Experience

• Associates degree from accredited college or university.
• Knowledge of household table etiquette, service, and entertaining protocol.

Additional Requirements

• Valid driver’s license required.
• Responsibilities are conducted in the home of the client of RDV Staffing.  While an employer/employee relationship exists, it is important that employee is genuinely committed to being part of the household staff team whose goal is to contribute to a happy home environment.
• The Principals’ privacy is of critical importance, and the highest level of confidentiality must be exercised at all times.

Essential Physical Demands

• Ability to lift thirty (30) pounds to a maximum height of six (6) feet.
• Ability to remain standing on feet for lengthy periods of time; climb steps and stairs; stooping, bending and kneeling.